This Privacy Policy explains how Quatro Casino may collect, use, store and protect personal information when you create an account, use casino services, make payments or contact support.
Information We Collect
Your Identity and the Account Record
We may collect:
your name, date of birth and contact details
your account login information
your residential address
identity and verification documents
Money Moving In and Out
A deposit or a payout request brings with it the method chosen, the sum, the date, the currency and the reference attached to it.
Play, Sessions and Rewards Activity
We may record gameplay, bonus use, loyalty activity, account sessions and support interactions connected to your account.
Why the Data Is Processed
That information lets us:
register the account and keep it working
move money in and out
deliver the game library and the promotions
complete identity and payment verification
manage Casino Rewards activity
reply to the questions you send our agents
protect accounts from misuse or unauthorised access
Cookies and Comparable Technology
Cookies and comparable tools may keep sessions alive, remember preferences, back up security and help the site run better.
Who Else Sees the Data
Personal information may be shared with service providers where this is necessary to operate the casino or complete a requested service.
Among them:
payment processors
partners verifying identity papers
hosting and technical infrastructure partners
game providers
anti-fraud and platform security suppliers
customer support providers
Security
Quatro Casino uses 128-bit SSL encryption to protect information transmitted between supported browsers and the platform.
Data Retention
Personal information may be retained for as long as reasonably necessary for account management, payments, verification, security, dispute handling and record keeping.
Your Privacy Choices
Subject to the circumstances, the possible requests are:
seeing the personal data stored for the account
ask for inaccurate information to be corrected
questioning the way the data has been handled
stopping marketing messages
Information About Minors
Quatro Casino is not intended for anyone below the legal gambling age. Age and identity checks can be required as part of account verification.
Contact Us About Privacy
For privacy-related questions connected with your Quatro Casino account, contact support through 24/7 live chat or email support@crhelpdesk.com.